Authenication for mac

For Mac Instructions, click this link and look at item number six.

Outlook Server Authentication, through the magic of Google

Depending on which flavor of MS’s e-mail you use, you should find the method of enabling server authentication is here: Server Authentication in Outlook

Returned Mail- A Fix for Outlook, Outlook Express, and Windows Mail Users

Some customers have seen some or all of their e-mails returned. While the technical reasons for this are long, involved, and not terribly interesting to non-techy people, the solution is simple and takes only a few seconds to implement. While the details will vary slightly from program to program, the concept is the same. For the purposes of illustration, I have outlined the procedure for Outlook Express Below.
1) Open Outlook Express.
2) Click Tools-Accounts
3) Click Mail. Your turbonet accounts should be highlighted.
4) Click Properties
5) Click Servers (or Server Settings)
6) At the bottom of the page, find the box marked “Server requires authentication.”
7) Check that box.
You may be prompted for settings information. You want to use the same settings as the incoming server.
9) Click OK.

In the vast majority of cases, that will fix the problem. If you want to determine whether or not this will help, try logging into Turbonet Webmail. and sending a test message. If it goes through, the above solution should fix the issue. When you login, remember that your user name is your full e-mail address.

Worried about Conflicker?

If you’re a Windows user, you probably should be. There are a ton of detection tools out there but this one is among the quickest. Just load the page (it takes a few minutes) and see if all the images load.
If they do, you’re probably ok.
If they don’t it’s time to worry.

Slow Connection or Slow Computer?

Speed problems can be a result of either a bad connection of a computer that is being bogged down by malware, including viruses and adware. To deal with these problems, we recommend that you install and run the following free programs:
AVG Free edition
AdAware Free Edition

Install and run each of those, and you’re likely to see a large improvement in performance.

Note: This applies to Windows systems only. Mac and Linux users can relax and enjoy their machines.

SBC and ATT e-mails

SBC and ATT should stop bouncing e-mails within 24 hours, according to their respective SysAdmins.

Rejected Passwords

Some users of Outlook Express, Outlook, MS Mail, or any other Microsoft e-mail program have been reporting that their passwords are rejected. This is a result of problems in a file in Microsoft’s authentication routine. There is, however, a fix.
First, you will need to change your password. That can be done by contacting me at the TurboNet Offices or by e-mailing me at theturbonetgeek at gmail com.
The second step is to delete your old Outlook/Outlook Express and replace it.
The steps to accomplish this vary from program to program and OS to OS, but in general, they should look something like this:
Open Outlook
Click: tools-accounts
Under accounts, select Mail (if applicable)
Highlight your current TurboNet account.
Select “Delete account.” You machine may say “Remove.”
Click Tools-accounts
Click on “Add”
Your User Name will be your whole email address.
Incoming Server is a POP3 type.
Outgoing Server is an SMTP type
The name of both servers is mail.myturbonet.com

Anti-Virus 360 and other scams.

Two things:
First, don’t use Antivirus 360. It’s a scam.
Second, beware of geeks bearing gifts. Fake antivirus software is one of the biggest scams going these days.

Spam?

We’ve been hearing a lot of complaints about spam in user’s inboxes. A large percentage of that is a result of one user who didn’t keep his or her computer patched a virus free, allowing it to become a zombie. We’ve put a stop to that and set up filters, but there’s a lot of spam out there, and it’s difficult to block it all without also blocking real messages.

Outlook and Thunderbird both include configurable spam filters. In Thunderbird, that filter can be accessed under tools-message filters. Click “New” In the space following “Subject” and “Contains”, type *****SPAM*****. Under “Perform this action”, select “Delete” from the drop-down menu. Eliminate those messages, click tools-run filters on folders.

You can use the same technique to block any messages you chose. Simply filter according to sender or subject.

Outlook has an included spam filter. Instructions to enable it can be found here.

Directions for using spam filtering on Outlook Express are here.

There are also third-party spam blockers available. I can not vouch for the safety and effectiveness of any of them. If you chose to go that route, caveat emptor. Look for reputable companies, and google the name of any company or product you are considering, and look for complaints.

Spammers can also be reported to the Federal Trade Commission. Spamming is illegal, but the sheer volume of spam, the amount of servers sending it (many of which are botnets) and the fact that many spammers are located overseas make prosecution difficult.

E-Mail update

As of Wednesday, most users should be able to use e-mail. Although we have modified our system so that the instructions below should not be necessary for most users, a few people may still need to follow them.
Currently, e-mails sent to some locations may bounce back. This is a known issue, and is being addressed as I write this. Because the problem involves a number of servers not tied to our network, it may take some time for all recipients to accept mail coming from our new servers.

Outlook users may experience a problem where the program repeatedly asks for a password. This issue is specific to Outlook, and we are attempting to create a fix. In the meantime, webmail is available at www.myturbonet.com. Outlook users can find their e-mail there.

This transition has been rougher than expected, but we expect to have everything running smoothly by the end of the day.

Thank you for your patience.